Admissions and Records In-Person Services

For the following listed services, please contact the staff person listed:

Marisol Roque Chaves
(510) 434-3979

Maryhelen Kaufman
(510) 436-2590

Susana de la Torre
(510) 436-2598

Certificate & Degree petitions Verifications for Residency & AB540
Substitution waiver requests Deferment Record correction requests
Credit By Exam requests Education Alleviations
AP Credit posting Graduation status for employment Personal Information updates (name, dob, SS#)
Transfer credit Social Services (Child care and Housing) Program and major updates
Degree posting Enrollment Status Repeat flagging
Student account corrections and maintenance

For general questions and inquiries e-mail
For assistance with the student Campus Solutions Portal, contact*
For assistance with Canvas, please contact*
For assistance with access to your Campus Solutions Log-in and Student Center, contact*
For assistance with your student E-mail, contact*

*Please include the following information for all issues:
1) full name and
2) Student ID number for all issues.

To submit a document to Admissions and Records: send a high-quality scanned document or photo.  To scan, you can download Microsoft Office Lens through Google Play and the Apple App Store.—You may also submit a photo taken with your phone, but make sure the picture is legible and captured in the photo.  Prior to submitting any documentation, please ensure that all the fields are completely filled out and captured in the photo.  Send the scanned or photo document to the staff listed above based on the request or send to Admissions and Records. Click HERE to upload your documents. Please allow a completion time of 24 – 48 hours.

If you have any questions, please send an e-mail or leave a message on our office lines: (510) 436-2487 and (510) 436-2488 or on the staff direct extension.  The staff will respond within 24 – 48 hours.