Orchard Supply Hardware

Orchard Supply Hardware

Company Name
Orchard Supply Hardware

Address
1550 Canyon Road, Moraga, CA, 94556, United States

Contact Name
Martin Nguyen

Phone Number
408-365-2383

Email Address
martin.nguyen@osh.com

Company Website
www.osh.com/careers

Job Title
Cashier, Sales Associate, Customer Service Rep, Pick-up Associate

Sector
Retail/ Sales/ Customer Service

Part Time/Full Time/Other
Part-Time

Is it a student job?

Wage/Salary
$11 per hour, but goes up based on experience

Education Level
High School

Job Description

Cashier:
The Cashier is the last person in the store to have the opportunity to build a bond with our customers. This position is responsible for providing friendly and efficient checkout services to our customers. Checkout does not mean just taking the customer’s money; it also includes ensuring the customer is satisfied with their shopping experience. The ideal candidate enjoys interacting with people, can work under pressure, is inquisitive, and most importantly has a positive can-do attitude.

Customer Service Representative:
The Customer Service Representative is the first person in the store to have the opportunity to build a bond with our customers. This position is responsible for providing service to all customers: Acknowledge and assist all customers, provide product knowledge and general product location, call other stores for availability of merchandise, handle rebates, make decisions, regarding product substitutions as needed (with store management approval).

Sales Associate:
Sales Associates are the go-to person in the store for our customers looking to fix that leaky faucet, match the paint of Aunt Gertrude’s living room to do some touch-up, or figure out why their prized rose bush isn’t blooming. The ideal candidate for Sales Associate is inquisitive, energetic, has a desire to learn and most importantly has a passion to serve customers. What does passion to serve mean at Orchard? It’s pretty simple; Sales Associates need to engage with all of our customers, get an understanding of their needs and do everything possible to ensure they leave totally satisfied with their shopping experience. With that a successful Sales Associate will have customers returning for their future hardware and home improvement needs.

Pick-up Associate:
The Pick-up Associate is responsible for providing service to customers, i.e. acknowledge all customers and assist them by loading their purchases in a safe and secure manner. This position will maintain the stock, housekeeping, safety and security of the Pick-up station.

How to Apply
Email martin.nguyen@osh.com if you are interested in any position.

Expiration Date
July 31, 2017