The Well Oakland

The Well Oakland

Company Name
The Well Oakland

Address
5443 Telegraph Ave, Oakland, CA, 94609, United States

Contact Name
Anwen Cai Baumeister

Phone Number
(510) 808-7315

Email Address
info@thewell-cafe.com

Company Website
thewell-cafe.com

Job Title
Counter Server

Sector
Hospitality & Culinary/ Food Service, Retail/ Sales/ Customer Service

Part Time/Full Time/Other
Part-Time

Is it a student job?
Yes

Wage/Salary
$15 plus tips

Education Level
High School

Job Description

Counter Server

About You
You are experienced working in cafes and comfortable both with customer service and preparing drinks in an efficient, caring and confident manner. The thought of working for a small scale cafe that focuses on food and drink as medicine excites and inspires you. While you hold this vision and value, you also understand the importance of doing the day-to-day work that’s required to support a thriving food service business and are willing to step into a variety of roles to support that. You enjoy working with others, are able to navigate a fast paced work environment, and naturally step up to fill in the gaps when needed. You are delighted to take orders at the register, discuss menu items with customers, expedite drink orders and maintain a clean, organized workspace and dining area.

Responsibilities

Building culture, environment, sales and client loyalty:

Welcomes cafe guests with a positive and delightful attitude
Takes customer orders at the register
Expedites drink orders
Able to help expedite food orders and wash dishes when needed
Ensures service is exceptional, welcoming, and high integrity
Relays guest complaints/feedback to cafe manager
Building product excellence:

Assists tending to proper storage and care for herbs and drink ingredients
Responsive to daily menu and customer flow
Verifies food cooked is to standard in quality and quantity
Plates food and drinks in a consistent and thorough manner based on cafe standards
Safely operate all cooking equipment
Brings love and presence to food preparation
Creating functional, beautiful and organized work space:

Cleans cooking utensils, workstations and other equipment used in food prep
Completes all opening and closing tasks with ease and consistency
Ability to follow existing organizational systems and/or create new ones as needed
Uses time effectively to complete duties without exceeding hours, realizing good life/work balance.
Education/Experience

High school diploma, general education degree, or equivalent required.
Previous cafe/restaurant experience in food prep required
Key Qualities and Competencies

Has knowledge, experience and interest in herbal medicine, healing foods, and wellness, with an ability to engage guests on the subject.
Awareness of, or willingness to learn about, systems of oppression, equality, and has a passion for social justice and creating safe, welcoming spaces for all people.
Good interpersonal skills, high integrity, clear communication skills, connection to plants, and a respect for people and plants
Good time management, planning and organizational skills with the ability to manage multiple tasks.
Positive attitude, friendly and upbeat personality.
Ability to perform simple mathematical calculations. Able to exercise sound judgment.
Able to read, write and communicate effectively. Basic computer skills may be needed.
Motivated and inspired to be a part of a new cafe and healing space
Additional Qualities and Skills:

Committed to one’s own personal development and healing
Bi-lingual. English and Spanish.
Terms of employment: Part time starting August 1st with training the week prior.

Direct Supervisors: Owner and Assistant Manager

Compensation: $15/hour plus tips

Hours: Flexible, part time. Please note availability in your cover letter.

To apply: Please send cover letter and resume to Anwen Cai Baumeister at info(at)thewell-cafe.com with Counter Server in the subject line

We are an equal opportunity employer. People of color, women, LGBTQ individuals, those with disabilities, and those with working class backgrounds are encouraged to apply.

How to Apply
Please email your resume and cover letter to info@thewell-cafe.com

Expiration Date
August 1, 2018